Legal Framework
Defining Clarity in Nutritional Partnership
A client in Kuala Lumpur booked a consultation seeking specific dietary adjustments. The outcome was transformative, but only because expectations were aligned from the very start. This document outlines the mutual understanding required for a successful journey with Sihat Nutri.
"We value transparency above all. These terms aren't just legal text; they're the foundation of trust between you and our nutritionists."
Access Constitutes Agreement
By accessing and using sihatnutri.com, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. This agreement forms a legal contract between you ("the User") and Sihat Nutri ("the Company").
If you do not agree with any part of these terms, you must immediately cease using this website and refrain from booking any consultations. Continued use of our services, including viewing nutritional content or booking slots, indicates your full acceptance.
We reserve the right to update these terms at any time. Changes will be posted on this page with an updated effective date. It is your responsibility to review these terms periodically.
Effective Date
Last updated:
Permitted Use vs. Prohibited Conduct
To maintain a professional environment suitable for health consultation, we enforce specific usage standards. The following matrix outlines the boundaries of engagement.
Personal Information Gathering
You may view, download, and print content for personal, non-commercial reference.
Booking & Inquiries
Submitting accurate details for consultation appointments or contact requests.
Sharing Educational Content
Linking to our articles or sharing resources via social media with proper attribution.
Commercial Resale
Repackaging and selling nutritional plans or advice derived from our services.
Automated Harvesting
Using bots, scrapers, or spiders to extract data from the website.
Impersonation
Misrepresenting your identity or posing as a Sihat Nutri staff member.
Medical Disclaimer & Liability Limits
Sihat Nutri provides nutritional guidance and educational content. This does not replace professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
No Guarantees: While our nutritionists strive to provide personalized advice, individual results vary based on adherence, biological factors, and lifestyle. Sihat Nutri does not guarantee specific outcomes or weight loss results.
Limitation of Liability: To the fullest extent permitted by Malaysian law, Sihat Nutri shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
Privacy Commitment
We respect your privacy. All personal data collected via the booking form or email correspondence is handled according to our strict internal policies.
- Data stored on secure servers
- No sharing with third parties
- Right to request data deletion
Regulatory Context
Malaysian Compliance
We monitor updates from the Ministry of Health Malaysia (KKM) regarding dietary guidelines and advertising standards for health services. Our terms align with the Consumer Protection Act 1999 regarding fair trading.
Operational Limits
Service Boundaries
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Cancellations:
Require 24-hour notice to avoid forfeiture. -
Online Consults:
Require stable internet; technical issues are not grounds for refund. -
Payment:
Upfront payment via bank transfer or secure gateway is required to confirm booking.
Common Pitfalls
Avoid These Errors
Expecting medical diagnosis from a nutritionist.
Ignoring pre-consultation intake forms.
Success comes from honest disclosure of medical history.
Ready to prioritize your health?
Review our privacy policy or get in touch if you have questions regarding these terms.