Trust & Transparency

Your Data, Your Health, Your Privacy.

Name: Sihat Nutri
Address: Level 15, Menara HLA, Jalan Raja Chulan, Kuala Lumpur, 50200
Telephone: +60 3-2345 6789

At Sihat Nutri, your conversations with our nutritionists are sacred. This policy outlines exactly how we protect your personal information with the same care we give to your dietary plans.

Encrypted Transmission Malaysian PDPA Compliant No Third-Party Sharing

Effective Date: 2025-12-01

We Treat Your Information Like a Medical Chart

In the hands of the wrong people, data is a liability. In our hands, it's a tool to help you live better. We operate on a principle of "minimal viable data"—we only collect what is strictly necessary to craft a nutrition plan that works for your biology and your lifestyle.

When you book a consultation, we ask for details that allow our nutritionists to contextualize your health markers. We do not sell your email, we do not track you across the web, and we certainly do not monetize your health goals. Your privacy isn't a feature; it's our foundation.

Encryption Standard

All data in transit is secured via TLS 1.3. Data at rest is encrypted using AES-256 standards, similar to what major financial institutions use. We leverage secure Malaysian cloud infrastructure to ensure sovereignty.

The "Nutritionist View"

Your nutritionist sees only the data relevant to your session. They do not see your browsing history, payment details, or unrelated medical history. It's a secure, siloed view designed for focus and confidentiality.

Key Terminology

Personal Data: Any info that identifies you: Name, Phone, Email, Health Preferences.
Processing: What we do with it: Storing, organizing, and communicating via our secure portal.
Retention: We keep records for 7 years (standard medical practice) or until you request deletion.

In short: We collect your contact info and health preferences to facilitate bookings. We never share this with advertisers. You own your data and can request it (or its deletion) anytime via email. That's the whole deal.

What We Collect & Why

Transparency in practice. No jargon, just facts.

Account Details

Data: Name, Email, Phone Number
Purpose: Booking verification & communication
Legal: Contractual necessity

Health Profile

Data: Dietary restrictions, Allergies, Goals
Purpose: Tailoring nutrition advice
Legal: Vital interests / Explicit consent

Payment Info

Data: Transaction ID, Last 4 digits
Purpose: Processing consultation fees
Legal: Legal obligation (tax records)

Technical Logs

Data: IP Address, Browser Type
Purpose: Security & Fraud Prevention
Legal: Legitimate interest

Retention & Your Rights

We don't believe in hoarding data. Medical records in Malaysia are required to be kept for a minimum of 7 years from the last interaction. After this period, your personal data is anonymized or securely deleted.

Under the Malaysian Personal Data Protection Act (PDPA) 2010, you have the right to:

Access the data we hold about you.
Correct inaccuracies in your profile.
Restrict processing of sensitive data.
Request Deletion (subject to legal retention requirements).

audit.log

2026-01-21 09:42:11 | ENCRYPT | AES-256-GCM | Payload secured

2026-01-21 09:42:12 | ACCESS | User_[Redacted] | Session initiated

2026-01-21 09:42:15 | QUERY | Nutritionist | View restricted profile

2026-01-21 09:42:20 | LOGOUT | Token invalidated

* All timestamps in GMT+8. PII (Personally Identifiable Information) is masked in system logs.

Exercise Your Rights

To make a request regarding your personal data, please contact our designated Data Protection Officer (DPO). We aim to respond to all legitimate requests within 30 days.

Write to us

Data Protection Officer
Sihat Nutri

Level 15, Menara HLA
Jalan Raja Chulan
Kuala Lumpur, 50200

Call or Email

+60 3-2345 6789 (Mon-Fri, 9am-6pm)

[email protected]